Accessing counselling services is often more affordable than initial thought. Looking after your mental health and wellbeing is essential to being your best self. At Complete Therapy Group we believe everyone deserves to get the help they need. Depending on your circumstances, here are a few options:

Free and Low-Cost Counselling Services

  1. Free & Low-Cost Counselling ServicesComplete Therapy Group is now accepting new referrals for counselling appointments. Matthew Diamandis is currently completing his final stages of Masters of Counselling at Victoria University and is offering low-cost counselling at the clinic. He is supervised by our experienced psychologist team. Matt is available to see all clients including children, adolescents and adults. He has a warm and gentle nature, despite his youth, he is mature in his approach, energetic, and determined to assist others through a person-centred approach. Matt brings much knowledge and skill to his work, his ability to build rapport quickly by lending a sense of trust and confidence in what he does, is a definite gain when it comes to helping others during difficult times, or even just having a professional to talk to when needing some direction. We understand some individuals have a preference for a male for counselling, and we are so pleased to have this opportunity. Please contact the clinic if you would like to book an appointment with Matt. Funding via NDIS may be accessed alternatively private fee paying clients are welcome.
  1. After seeing your doctor (GP, paediatrician or psychiatrist) you may be eligible to access a referral through Medicare’s Better Access to Mental Health Care Initiative. With a valid MHCP referral, this allows you to claim up to 10 sessions with a mental health professional per calendar year. Please click here for more information ( At Complete Therapy Group, your rebate is processed on the spot so the hassel of logging or claiming online is elimiated for you. Please note that Complete Therapy Group is a private clinic and bulk-billing is not available. However, depending on the type of assistance and how many sessions are required, our friendly clinical team will do our best to cater a plan that will suit your circumstances and budget.


Below are additional services that may provide free counselling.

  1. CoHealth
    Location: There are a range of different locations available. See website for the nearest location to you.
    Information: Community counsellors services. Both free and low-cost available depending on your circumstances.
  1. Carer Gateway
    Phone: 1800 422 737
    Information: Free counselling services to carers via online or telephone.
  1. Relationships Australia Victoria
    Location: There are a range of different locations available. See website for the nearest location to you.
    Phone: (03) 8625 3666
    Information: Community counselling for couples, parents, families and individuals where low-fees normally apply.
  1. Berry Street
    Location: 1 Salisbury Street, Richmond VIC 3121
    Phone: (03) 9429 9266
    Information: Free family services for those experiencing violence, trauma or abuse.

Services offered by Universities / Education Institutions

Services included low-cost counselling and assessment services offered by provisional psychologists undertaking the university’s Master of Psychology course. Free services may be available depending on your circumstances, however, please check the provider for more details.

  1. Melbourne Psychology Clinic (MPC) at Australian Catholic University (ACU)
    Location: 17 Young Street, Fitzroy Vic 3065
    Phone: (03) 9953 3006
  1. La Trobe Psychology Clinic
    Location: Level 2, George Singer Building, 1 Kingsbury Drive, Bundoora VIC 3083
    Phone: (03) 9478 2150
  1. RMIT Psychology Clinic
    Location: Level 3, 30 Janefield Drive, Bundoora VIC 3083
    Phone: (03) 9925 7666
  1. Swimburne Psychology Clinic
    Location: John Street, Hawthorn VIC 3122
    Phone: (03) 9214 8653
  1. The University of Melbourne Psychology Clinic
    Location: Level 2, 138-146 Cardigan Street, Carlton VIC 3053
    Phone: (03) 9035 5180
  1. Mingary Counselling Services (part of Cairnmillar Institute)
    Location: 120 Collins Street Melbourne Vic 3000
    Phone: 1800 391 393
  1. Victoria University Psychology Clinic
    Location: 47 Paisley Street, Footscray VIC 3011
    Phone: (03) 9919 2353